Support

For the Podlore iOS app

Need help? Email us at [email protected] and we'll get back to you, usually within a couple of business days. Please include your device model and iOS version, and a short description of what happened.

Contact

The best way to reach us with a question, bug report, or feedback is by email at [email protected]. Podlore has no user accounts, so there's nothing to sign into — just send us a note.

Common questions

How does Podlore work?

You type a topic and pick a length (5, 10, or 15 minutes). Podlore writes an original script for that topic, narrates it, and mixes in background music — producing a complete, original podcast episode on demand. It doesn't repurpose existing articles or files; every episode is generated from scratch.

What do the subscriptions include?

Podlore requires an auto-renewing subscription to generate and play episodes. There are two tiers:

Standard — $2.99/month, up to 15 episodes per month, standard voices.
Plus — $9.99/month, up to 20 episodes per month, and unlocks the higher-quality Pro voices.

All episode lengths (5, 10, and 15 minutes) are available on both tiers. You can switch between tiers at any time from your Apple ID subscription settings.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple, not by us. On your iPhone, open Settings → [your name] → Subscriptions, select Podlore, and choose to change your plan or cancel. Canceling stops future renewals; you keep access until the end of the current billing period.

How do I get a refund?

Refunds are processed by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Podlore purchase, and request a refund. If you'd like us to help, email [email protected].

I subscribed on another device — how do I restore it?

Open Podlore, go to the subscription screen, and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.

An episode failed to generate. What should I do?

Generation needs an internet connection and takes a few seconds. If it fails, check your connection and try again. Some topics are declined by our content rules (see below). If a valid topic keeps failing, email us the topic and roughly when it happened and we'll look into it.

Do I need an account?

No. Podlore has no sign-up, login, or password. Your subscription is tied to your Apple ID. See our Privacy Policy for details on what the app does and doesn't collect.

Is the content accurate?

Episodes are AI-generated and may contain errors. For health, medical, legal, or financial topics, treat episodes as general information only and consult a qualified professional before acting on anything. Podlore also declines to generate certain harmful or explicit topics.

Legal

See our Privacy Policy and Terms of Service.